Refund Policy
BURLTHYR is the brand of Jiangxi Pancheng Home Furnishings Co., Ltd., Nanchang, Jiangxi, China.
Damaged or defective items
If your item arrives damaged or defective, contact us at yi405381@gmail.com within 30 days of delivery with photos of the damage. We will arrange an exchange or a refund.
Custom / made-to-order furniture
Custom and made-to-order furniture is made to your specifications and cannot be returned for a change of mind.
Change of mind
For in-stock items, please contact us within 7 days of delivery to discuss a return. Return shipping is paid by the buyer unless the item is damaged or defective.